Shipping Policy

Thank you for choosing Coversmart.in. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products ordered from our website. Please read this policy carefully before placing an order. By placing an order with us, you agree to comply with the terms and conditions stated herein.

1. Shipping Methods and Availability:
a. We offer shipping services within India.
b. We utilize reputable courier services to ensure safe and timely delivery of your orders.
c. The availability of shipping methods may vary depending on your location and the product(s) ordered.

2. Order Processing Time:
a. We strive to process and dispatch your order within 20 business days after the payment is successfully received.
b. Business days exclude weekends and public holidays.

3. Shipping Time:
a. The estimated shipping time varies depending on your location and the shipping method chosen.
b. Standard delivery within India generally takes between 15 to 45 business days.
c. We will provide you with an estimated delivery date at the time of order placement.

4. Shipping Charges:
a. Shipping charges are calculated based on the weight, dimensions, and destination of the package.
b. The shipping charges will be displayed during the checkout process, and you will have the opportunity to review them before finalizing your order.

5. Tracking Information:
a. Once your order has been shipped, we will provide you with a tracking number and a link to track your shipment.
b. You can use the tracking information to monitor the status and location of your package.

6. Order Status Updates:
a. We will send you periodic updates regarding the status of your order, including confirmation of shipment and delivery.
b. If you have any questions or concerns about your order, you can contact our customer support team for assistance.

7. Delivery Attempts and Non-Delivery:
a. Our shipping partners will make multiple delivery attempts to the provided shipping address.
b. If the delivery is unsuccessful after several attempts, the package may be returned to us.
c. In such cases, we will contact you to arrange for re-shipment. Additional shipping charges may apply.

8. Shipping Restrictions:
a. Some products may have specific shipping restrictions due to their nature, size, or destination regulations.
b. We reserve the right to refuse shipping certain products to certain locations.

9. Damage During Transit:
a. We take utmost care in packaging and securing your order to minimize the risk of damage during transit.
b. In the rare event that your order arrives damaged, please contact us within 7 days of delivery with photographic evidence, and we will assist you in resolving the issue.

10. Customs and Duties:
a. For international orders, additional customs duties, taxes, and fees may be applicable.
b. Any such charges levied by the customs authorities are the responsibility of the recipient and must be paid directly to the relevant authorities.

11. Change of Shipping Address:
a. If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible.
b. We will do our best to accommodate the address change if the order has not yet been shipped.

Please note that this policy is subject to change without prior notice. The most current version of our Shipping Policy will be posted on our website.

If you have any further questions or need clarification about our shipping policy, please contact our customer support team at info@coversmart.com

Thank you for shopping with www.coversmart.in!